East Penn Sanitation - Company Policies
Please review our company policies concerning our services and facilities.
Household Refuse
Place rubbish out at curbside by 5:00AM the morning of pickup or the night before pickup. Drivers will not return to pick up trash if it is not out on the day of pickup; trash will be removed the following week.
Unacceptable Wastes
We do not accept liquids, acids, infectious waste, oil waste, gas, anti-freeze, chemicals, batteries, asbestos siding and insulation, hot ashes or any other poisonous or hazardous materials. For these materials, please call 1-800-HHW-PKUP, or check the PADEP website or your local county/community website.
All radioactive materials, e.g. smoke detectors, tissues or other waste products from people undergoing radiation therapy, etc., should be treated as hazardous and not disposed in household trash.
All injection needles must be inside a sealed container (i.e a coffee can with lid) to be accepted for trash pickup.
Yard waste is not acceptable with residential waste. East Penn encourages customers to use their township’s green waste recycling programs and/or mulch/compost their grass.
Billing
Payment is expected 15 days from the date invoice is received. Any changes in billing or name should be reported to the office.
All payments should be made directly to the Accounting Office at P.O. Box 150, Phillipsburg, NJ 08865.
No cash payment will be accepted by mail and we are not responsible for any cash given to drivers.
Holidays
If a holiday falls on a weekday, all customers whose trash and recycling day follows that holiday will be serviced one day late. Sunday holidays will have no change for weekly pickup.
All holidays observed by EPS are: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.
Inclement Weather
Days that there will be no trash removal services due to bad weather, please listen to our answering service for a message, WFMZ-TV (or www.wfmz.com), WAEB 790 AM or WZZO 95.1 FM. Look for reports on East Penn Sanitation and Hauling Companies. Trash or recycling will then be picked up the following day, pending weather and road conditions.
